Due to its proven effectiveness in strengthening one’s brand, Customer Support has always been one of the most outsourced tasks by numerous companies not just in Australia but also in other parts of the world. No wonder it is set to be a $110 billion industry in 2024! Undoubtedly, outsourcing Customer Service tasks will allow every entrepreneur to focus on their company’s main goal while keeping their operational necessities and non-core competencies roles intact and structured.
Here at Francis Gordon, we can provide you a team of customer service representatives that will deliver exceptional and outstanding customer care and support. We guarantee that we will increase your customer satisfaction rate up to 99% by minimizing wait times even during seasons of high demand, 24/7 help desk, and ensuring ZERO unaddressed customer’s needs, concerns, and queries. For you to stay close to your customers, FG can help you with: